Customer Service & Order Operation Position (M/F) - (1 Post) (Full Time)
Job Description
- Communicating with customers in-person or through email or chat, over the phone or on social media
- Mainly check order, answer and Keep phone call records exactly and timely
- Giving detailed explanations of company services and products to customer
- Provide appropriate solutions depend on any customers’ complaints (technical & non-technical) and returns within time limits
- Receiving orders, calculating total amount and processing payments
- Can cooperative with instock management and delivery to create better solutions for customer service
- Can Report to supervisor in daily, weekly and monthly via mail
- To do tasks given by Supervisor, Manager and other immediate duties depend on company’s requirements
- Enquiry to customers’ concern and review customer feedback at every time
Requirements
- Good customer service skills
- Any Graduate or matriculation Pass
- Customer Service experience at least 1 year
- Must be able to use Microsoft Word, Excel, PowerPoint
- Be active and good listening skills
- Be Responsibility
- Good communication skills with customer and staff in another department
- Must be live in Mandalay
- Good communication skills with staff in another department and Excellent Building customer Relationship
- Age between 20-28
- Basic Salary: Negotiable
Office Location: 65(B)* Between 110th & 111st Street, Mandalay.
Interested candidates, Please send CV via email: daily.lastoenjoy@gmail.com