Office Politics That Office Manager Should Know About (Part 2)

4.    Office Personalities

Know-It-All

The All-Knowing is a very skilled person in their field. He is an expert in the field. But it can also make colleagues useless. Whether you ask for their help or not. Whether they ask for it or not, they want to show off what they know and what they can do. Their pride can make it difficult to work with them. But their skills are valuable for the job.

Here are some tips to help you get started:

  • Keep them focused on the job or information they need.
  • Do not be afraid to ask for their help, but it's work.
  • Do not try to compete with them.
If something goes wrong, do not argue with them or try to correct them. Offer to speak privately with them.

Apple-Polisher

Apple-polishers have many different names. The rich man's love. It's like a ball. An apple polisher is very polite and polite enough to accept them because they are afraid of being rejected. They do not ask for projects and are always involved. People often disagree because they tend to prioritize relationships with managers over colleagues. In extreme cases, the apple-polisher can also "report" if it has the approval of administrators.

Here are some tips to help you deal with apple-polisher's personality:

  • When talking to them, talk privately, not in public.
  • Make sure they know what they really need, not just what they want.
  • Do not do all the talking

Thank you for their efforts and willingness to help. But remind yourself that you do not have to do these things to be a good member of the team.


Nosy Neighbor

The nosy neighbor type is a race that is always curious about everyone at work. They are constantly asking personal questions, and you can see them many times a day at your job. This employee may be annoying to people. They are themselves and always seem to be helpful and friendly. It is not easy to get lost in this kind of person. If you don't handle it, it can get worse. Because they try to get closer to each other.

Here are some tips to help you deal with the nosey neighbor's personality:

  • Only answer as many questions as you need when they come.
  • Be friendly. But do not give them all the information they need.
  • Do not talk about your personal life at work.
  • When they ask you personal questions, turn your attention to work-related issues.


5.    Get Support for Your Project

Sometimes it is not easy to get help to support your office work, but do not give up easily. The key to getting this support is to build relationships with employees; forming alliances that will encourage you; do not hesitate to tell them what you can do to help. Using honest and good politics will not only help you get the job done, it will also make your business a success.


Gain Trust Through Honesty

A manager who builds self-confidence and mutual trust sets high standards. We often create a work environment that conforms to clear ethical standards. While office politics may make some people think of terms such as deception and ingenuity, keep in mind that honesty and trust will make employees stronger and more productive in the long run and further improve their careers. It is important for people to build trusting relationships that can help over time. Relationships built on infidelity and misconduct do not last.

Useful Tips…

  • Be polite and honest with your colleagues.
  • Communicate openly with others. Do not be afraid to speak up.
  • Deception to move forward; Avoid lying and 'bad' politics.


Be Assertive

Strong words can often be mistaken for a bad one. Try to control the people who can help you. I was treated with contempt. Threats can cause difficulties at work and can cause others to lose their respect. To be active, you need to have self-confidence without being hostile. As long as you are tactful and respectful, you need not be afraid to say what you want. If the answer is "no" to you, do not give up immediately. Reorganize and rethink what you need to do to achieve your goals.

Useful Tips…

  • Have confidence in yourself. Do not be arrogant.
  • Do not be afraid of rejection or criticism.
  • Indicate what you want or intend to get. Do not pretend to be someone you are not.


Let Them Know Your Strengths

What's one of the best ways to get support for your work? It's about letting others know what to do next. Note the line between self-awareness and pride. When talking to the people who can provide the support you need, inadvertently include a good comment about your recent achievements or your recent assessment. Be honest and specific about what you say. Be careful not to say too much. The people who want to support you will check the information first.


Make an Alliance

Do not underestimate the power and value of having allies in your department as well as in other departments. Take the time to make friends with them, and take time to learn how to help them. Having a good relationship with the heads of the various departments will keep you in the middle of the network activity within the company and allow you to communicate with each department if necessary. This not only builds trust but also builds trust. You will be able to build strong office alliances that will be very helpful.

Useful Tips…

  • Alliances cannot be built overnight. You need to stick to it.
  • Give your time to help other departments and managers. If you want them to do it for you, do it for them.
  • Do not underestimate the power of the weak. Most allies start small They did.

6.    Conflict Resolution

Conflicts can occur at any job, but managers have a responsibility to create a work environment that allows employees to work together comfortably without fear or hostility. Factionalism; disagreements and disputes alone can affect the entire office. As a manager, you have a responsibility to identify and resolve these conflicts as soon as possible.


The Importance of Forgiveness

Conflict can cause stress and emotional pain. Once the conflict has been resolved, it is important to forgive all those involved. Those who do not forgive can fall into a vicious cycle of anger and resentment that affects not only their performance but also others.

The benefits of forgiveness are:

  • It makes you feel more compassionate to others.
  • It allows both parties to repair any damage to their relationship.
  • No longer do they suffer like the victims (s). Allows for more active participation in problem-solving.


Agreement Framework

A company uses this framework to explain an employee's point of view during a conflict, without offending the other party and without degrading their own position. The framework aims to encourage open dialogue and dialogue between all stakeholders.

When employees talk:

 "I agree… and…"

“I appreciate… and…”,

"I respect… and…",

"I believe… and…"

 "I think… and…"

It can be used in the following ways:

These phrases can not only acknowledge the feelings of another employee, but also include their own opinions. When used properly, a framework agreement can be a great way to resolve any conflict.

Remember…

  • Allow both parties to use the same key phrases as before.
  • In the solution, get employees to focus on what they want.
  • Use of words such as "but", "although", "however", "nonetheless" is a negative word and may deviate from the final solution. Care must be taken when using it when employees talk.


7.    Ethics

Ethics is the standard used to determine right from wrong. At work Fair competition; it can refer to actions such as honesty and respect for colleagues and superiors. On a daily basis, managers need to make ethical decisions that will affect their employees and themselves. Therefore, it is very important for the manager to understand the ethical responsibilities of the company. Therefore, they need to not only meet the requirements but also show appropriate behavior for their employees and colleagues.


The Benefits of an Ethical Environment

Employees in a workplace that creates an ethical environment can feel safe and secure. Employees who work in such environments work harder and work harder. They prove that productivity improves over time. When employees know that their executives are following the code of conduct, they want to do a better job and excel at their job.

Additional benefits…

  • Provides an open communication between administrators and employees.
  • Employees no longer feel pressured to report unacceptable behavior.


Lead by Example

People tend to notice good manners first. Administrators must lead by example.

Employees can find ethics through seminars or through posters in the ethics section. But they are really learning ethics from the people around them, including the executives. A key approach to this learning process is for the manager to work diligently on how to adhere to the company's code of conduct.

Remember…

  • Managers must adhere to the ethics of the company as a whole.
  • The staff expects you to provide guidance. Set a good example for them to follow.


Behave Ethically

You are now guiding your employees with your ethical behavior. What will you do to get others to follow your moral example? Many companies teach ethics first through training programs or manuals. They use techniques to practice at work. Some use bribes and rewards when they see good manners.



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